FAQ

Absolutely not! Each box is lovingly made to order. We take
great pride in creating each gift box. Our attention to detail is unsurpassed. From the placement of the items and hand-tied ribbon to the handwritten note with your personal message – we pay attention to details. Nothing is made up ahead of time.

We will handwrite your personal message.

Choose a notecard for your message from our selection.

Go to the Message section above the checkout button on the product page and write in your personal message.

The note card will be placed in an envelope sealed.

If you do not include a personal message, we will include a note card of our choice and the message will read To: (name of the recipient) From: (name of the sender).

If you are sending this gift to yourself, we will not include a gift card unless you request one. You are welcome to choose a blank note card. Just let us know in the message section or in the note section your card choice and that you would like it left blank.

We assume all orders are gifts. We never include a receipt. You as the buyer will receive an email confirmation which serves as your receipt.

Yes! You can make your own courage gift box with our build in program. Click here to start creating your own gift box today.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the shopping cart. At this point if you have multiple gifts and want to send them to different addresses you can click the box in the upper left-hand corner and split them off while leaving a different message and address for each gift. Once you are finished, please agree to our terms and conditions, and click the checkout button. This will take you to the checkout page. Once there add your Information. Add the recipient's address if you are purchasing one gift or shipping everything to one address. If you do not add their address, the gift will be shipped to you. Then select payment method for the gift boxes.

If you have any instructions for us, please add that to the message box before checking out.

Our support team is always happy
to guide you at any step! Feel free to contact us at info@miabellabox.com

No worries!! We’ve got you covered. We will send you a notification with the tracking number when your gift ships. You can follow the shipment with your tracking number. We will notify you when your gift arrives via automatic email via our system. If by chance you have not received your tracking number, please check your spam folder for our email. If you have any questions, email us at info@miabellabox.com

Unfortunately, once your order is placed it cannot be cancelled.

We do our best to insure we do not add items that will melt in hot weather. We typically switch out chocolate for something equally as wonderful and of the same value or greater than the substituted item. However despite our best efforts, in the hot summer months even candies and other products can melt. That unfortunately is beyond our control and we cannot issue refunds for items that melt or are not perfect because of heat exposure after shipment. If you request chocolate and/or candies during the warm months or we are shipping to a warm location, please note we cannot guarantee the quality of these items upon delivery. We do not issue refunds because of melting.

We make every effort to make sure our boxes are packed with care and nothing ever comes broken. If in the unusual occurrence that something
is broken, please contact us. We will make it right!

Because of supply chain issues, on occasion it is necessary to substitute an item. We reserve the right to make last minute substitutions if we are out of stock of an item. We will always substitute an item that works perfectly with the theme of your gift. We also make sure that item is of equal or greater value than the substituted item.